We take pride in using quality materials & supplies. Each item is created with care and attention to detail. However, even the highest of quality & care may sometimes prove to be imperfect. If anything you've purchased from me breaks at any time, save the pieces and return it to me. I will do everything I can to repair or replace your item and mail it back to you in a timely manner. It is very important to me that you are happy with your purchase!
If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of receiving the item.
Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.
Please note: The item is your responsibility until it reaches us. Therefore, for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made. Please allow 7 working days for a refund to be processed.